Galaxy Online II Today: 0    Total Posts: 600

Total:#50

Create Thread

[Off-Topic] Warning before suspending please

Hot Topics [Copy link] 49/5417

#41
Posted on 7/9/14 11:14:17 AM | Show thread starter's posts only

Quick update :-

IGG have been back in touch via e-mail saying they will re-open the investigation for re-consideration, thank you all for all your posts & tickets about the issue, really appreciate your help.

Here's hoping IGG are actually investigating properly (& not just paying lip service), we shall see what their reply is soon enough !

Signature
#42
Posted on 7/11/14 1:58:15 PM | Show thread starter's posts only

Good. Keep updating the thread.

Signature
#43
Posted on 7/13/14 10:09:09 AM | Show thread starter's posts only

Last e-mail I sent but no reply or acknowledgement yet :

Game name : Palpatine77 USERID: xxxx FBID: xxxx

Dear sirs/madams,

Thank you for taking the time to re-open & re-investigate the incident which caused my account to be suspended/banned.

Is it possible you could give me a quick update as to how far along you are in this process & a possible estimated time frame of resolving this issue please ?

Thank you in advance,

Gavin Smith

Signature
#44
Posted on 7/13/14 11:08:10 PM | Show thread starter's posts only

IGG will not ban you for buying items sold from a hacked account unless you are on the same ip address . i suggest asking if that was the case here.

Signature
#45
Posted on 7/14/14 11:07:24 PM | Show thread starter's posts only

what i am saying is if you and the hacked player or hacking player were logged in at the same time from the same ip address and stuff was moved to your account from either player would explain what happened.
   
    i know this for a fact as deathtohell on s01 bought items from a hacked player and he has not been suspended for it

Signature
#46
Posted on 7/14/14 11:10:14 PM | Show thread starter's posts only

8a8caae1df1ce82 replied at 7-15-2014 12:07 PM
what i am saying is if you and the hacked player or hacking player were logged in at the same time f ...

also consider where you were when this took place if you were on a public terminal like at a library. in some library  they have 25-100 computers and their wifi is free.  the hacking player could have been online at the same location as you which would have resulted in you having the same ip address

Signature
#47
Posted on 7/15/14 5:20:35 AM | Show thread starter's posts only

Reply to my request for an update :-

Dear Player:

Thank you for your patience.

We apologize dear player that there are still no updates about your concern and rest assured that once there has been an update, we will contact you once again. We hope for more of your patience dear player.

Thank you for your time and cooperation.

Yours sincerely,
Jason G (Rep ID: 1935)
Galaxy Online II team
-----------------------------------------------------
Galaxy Online II US server: http://apps.facebook.com/galaxyonline
Galaxy Online II Filipino server: http://apps.facebook.com/galaxyonline_ph
Galaxy Online II forum: http://forum.sns.igg.com
Service Center: http://service.sns.us.browsergame.com
IGG - Global Free Online Games Portal: http://www.igg.com

If you are not satisfied with the solution, you may file a complaint at complaintsns@igg.com

Signature
#48
Posted on 7/30/14 3:26:41 PM | Show thread starter's posts only

Still no news from IGG, good job I've learned to be even more patient after playing GO2 I suppose !

Signature
#49
Posted on 8/2/14 6:06:07 PM | Show thread starter's posts only

How do you know they just havent ignored everything related to the account?

Signature
#50
Posted on 1/9/15 1:02:39 AM | Show thread starter's posts only

"In a new town, you could tell, he felt a little bit out of control," says Cheap Nike Free Run Shoes Kiszla, whose new book, Nike Free Run 2 "No Plan B: Peyton Manning's Comeback with the Denver Broncos,"comes out Womens Nike Free Run this week. "You could tell he was uncomfortable. Elway even told me at the end of the Nike Free Run 5.0 season, 'Once I got to know Peyton better, I realized that it's amazing he played as well as he did in his first year in Denver.'".


Signature