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[Discussion] MOPAY payment error

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#1
Posted on 7/15/13 4:36:07 PM | Show thread starter's posts only

evening guys

i have use MOPAY to buy points 2times and the both of this trays  r in the air nothing happend and credits taken  and no points

and it recorded in MOPAY  that i have pay  but with no action or any products  +  i contact them  and there is no replay  at all



as u can see guys no product or any action  

what i have to do  :(  :(

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#2
Posted on 7/15/13 7:23:58 PM | Show thread starter's posts only

sorry bro, those transaction are gone. it happens to me 2 weeks ago. they are stupid giving 1 voucher code while their systems asking for 2 codes using the voucher they have given to you. I have also given a snapshot of it, and they were like "duh"... its a rip off. they don't give it back.

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#3
Posted on 7/16/13 1:03:08 AM | Show thread starter's posts only

Did you submit the ticket in service Center? Please submit ticket with Full details and transaction ID

http://service.sns.us.igg.com/?gid=10140

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#4
Posted on 7/16/13 2:31:42 AM | Show thread starter's posts only

Dear player,

Thank you for your patience and support.

We regret to inform you that we were not able to check your order problem because the information you provided was not complete. Please provide us with the following information of your order so as to facilitate the investigation process. To keep your account safe. Please submit your issue to our Service Center: http://service.igg.com/
1. The amount of your purchase
2. Payment method you used
3. Transaction ID of the order
4. The date and time of your purchase  
5. The telephone number you used to make the order and the country you reside in (If you paid via BOKU, please also provide  us with these two pieces of information.)

Thank you for your cooperation. Have a nice day.

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#5
Posted on 7/17/13 2:17:18 AM | Show thread starter's posts only

thnx for replay ...gonna send this info

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#6
Posted on 7/17/13 4:45:13 AM | Show thread starter's posts only

3749e3bade3a168 发表于 7-17-2013 03:17 PM
thnx for replay ...gonna send this info

Thanks for your cooepration. Good luck. {:3_48:}

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#7
Posted on 3/6/20 5:10:19 AM | Show thread starter's posts only

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#8
Posted on 7/19/20 3:02:26 AM | Show thread starter's posts only

Banned  

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#9
Posted on 9/29/20 12:50:36 AM | Show thread starter's posts only

great info. nice post. manifestation magic review

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#10
Posted on 9/29/20 1:08:25 AM | Show thread starter's posts only

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